We sell both brand-new and refurbished laptops, desktops, workstations, servers and monitors. Refurbished is our specialty—delivering the same reliable performance as new at a significantly lower price, with a smaller environmental footprint.
How our grading works
Every device is thoroughly tested and professionally refurbished. We always describe both the condition type (e.g., Manufacturer Refurbished, EuroPC Refurbished, Brand New) and a clear cosmetic grade so you know exactly what to expect.
Prefer pristine? Choose higher cosmetic grades or shop brand-new. Happy with light wear? Go for value grades and save even more.
Condition Definitions
Brand New / New
Factory-sealed, unused products with full manufacturer warranty and support.
Manufacturer Open-Box
Unused cancellations/returns with no cosmetic wear. Full manufacturer warranty—new quality at a better price.
Manufacturer Refurbished
Certified by the original manufacturer to “as-new” functional standards. May show light handling marks. Includes limited manufacturer warranty.
EuroPC Refurbished
Professionally refurbished by EuroPC or trusted partners. May include used or repaired parts and minor cosmetic wear. Covered by EuroPC hardware warranty.
Second-User Refurbished
Previously owned, tested and serviced. Expect visible signs of use. Covered by EuroPC hardware warranty.
Cosmetic Grade Definitions
Most items are in excellent condition, but some show normal wear. We grade precisely (e.g., light marks, minor scratches, small dent) so you can balance price vs. appearance. Need close-ups? Contact us for detailed photos.
Warranty Definitions
Dell Warranty
- Collect & Return (1–3 Years) – Remote triage; Dell collects, repairs/replaces, and returns.
- Premium On-Site (1–3 Years) – 24×7 support with collaborative software help; on-site if not resolved remotely.
- Next Business Day On-Site (1–4 Years) – Business-hours triage; on-site technician next business day.
- ProSupport On-Site (1–5 Years) – 24×7 expert support; expedited parts and/or technician on site.
HP Warranty
- Return to Base (1–4 Years) – Self-repair part dispatch or pick-up/repair/return.
- Next Business Day On-Site (1–4 Years) – Business-hours triage; technician on site next business day (9×5).
- HP Renew – Same base warranty as equivalent new HP products.
Acer Warranty
- Return to Base (1 Year, UK only) – Standard Acer warranty. Device is returned to an Acer service centre for repair and return.
Lenovo Warranty
- Return to Base (1–3 Years) – Standard Lenovo warranty. Ship to Lenovo for repair; device is returned after service.
Cisco Warranty
- Limited Hardware Warranty (90 days / 1–5 Years) – Business-hours support; RMA for repair/replace and return.
- Limited Lifetime Hardware Warranty – Coverage to EoL/LDoS with RMA process.
- Small Business Enhanced Limited Lifetime – Lifetime to LDoS with next-business-day replacement.
EuroPC Warranty
- Return to Base (30/90 Days or 1–3 Years) – EuroPC support (Mon–Fri). If a hardware fault is confirmed, we’ll arrange return, repair or replacement, and ship it back. If unrepairable under normal circumstances, we’ll offer a replacement or refund.
Note: Laptop/notebook batteries carry a maximum non-upgradeable 1-year warranty.