Whilst most of our products are certified refurbished and in excellent condition, we do stock products that may have some signs of wear or cosmetic defects. For this reason, every product is given a grade description. This provides a more accurate description regarding the condition of the product – for example, light cosmetic blemishes, dented, scratched. Products with these sorts of defects are priced even lower than those in perfect condition. This allows customers to make even greater savings if they do not require pristine computers. We always endeavour to be as accurate as possible with our descriptions. However, should you require further information on any stated defects – do not hesitate to contact us and we will be happy to provide detailed photographs.
Manufacturer Refurbished (Certified Refurbished) are products that have been previously returned to a manufacturer for various reasons, for example, from channel returns, cancelled orders, end of life excess or they may have been defective and subsequently repaired. They are put through a rigorous refurbishment and testing process to bring them back to "same as new" in terms of functional quality and performance. Manufacturer Refurbished products are not to be confused with "used" or "second-hand" products. Some products will be cosmetically indistinguishable from new, while others may have light scratches or other minor blemishes. Manufacturer Refurbished products all come with a limited warranty and support direct with the manufacturer – just like when buying new.
Factory refurbished products, like Manufacturer Refurbished, are products that have been previously returned to a manufacturer or third-party vendor for various reasons, for example, from cancelled orders, unsold sold in the market or again they may have been defective and subsequently repaired. They too are put through a rigorous refurbishment and testing process to bring them back to "same as new" in terms of functional quality and performance. Factory Refurbished products may contain used or replaced parts. Some products will be cosmetically pristine, while others may have light scratches or other minor blemishes with signs of wear. Some products are redecorated (repainted). Factory refurbished products all come with a limited warranty and support directly with the manufacturer or EuroPC.
Second User Refurbished
Second User Refurbished products are acquired from and refurbished by third-parties. These are products that have been previously owned and used, returned and refurbished for resale. They may possess some cosmetic blemishes, light damage or signs of wear. Second User Refurbished products all come with the added reassurance of our EuroPC warranty.