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EuroPC 14-day Money Back Guarantee

EuroPC have every confidence that you will be delighted with your purchase. However, if you wish to return any goods purchased, EuroPC offer a no quibble 14-day money back guarantee!

EuroPC Money Back Guarantee

“No Quibble” 14-day money-back guarantee

When buying refurbished from EuroPC, customers receive the best possible service. To give you peace of mind, we offer a “No Quibble” 14-day money-back guarantee. EuroPC are rated the No.1 provider of laptops in the UK by TrustPilot reviews - alongside our hundreds of 5-star reviews on Google reviews – this speaks volumes of our dedication to customer satisfaction.


EuroPC offer a 14-day, no quibble, money back guarantee! If you change your mind, or are not fully satisfied with your purchase, please contact our customer service team on +44 (0) 871 900 6000 or send us an email to [email protected] and we’ll sort out your return. All we ask is that you pay the return postage. All returns should be unopened, unused and in their original condition.

All orders should be checked on delivery and any damage reported directly to EuroPC within 2 working days, as EuroPC cannot accept any damage claims submitted after this time.

Before returning any item, you must call our customer service department on +44 (0) 871 900 6000 within the returns period, valid from the date of receipt, for a Return Material Authorisation (RMA) number and form. RMAs are valid for five days from date of issue. The completed RMA form must be included within the packaging and the RMA number must appear on your return packing label. Please do not write on the outside of the box. Returns will not be accepted without an RMA. Any faults or damage that is not documented on the EuroPC RMA form that may have occurred due to goods in transit will not be covered by EuroPC. In this case, an investigation will be raised with the delivery service.

Return address:

19 Law Place
Nerston Industrial Estate
East Kilbride
South Lanarkshire
G74 4QL


For more details please check our FAQs